If you’d like to speak to us about an existing plan, please call a member of our customer care teams
These start PL8 followed by 7 numeric digits - call us on 0800 907 0800, Monday to Friday, 9am to 6pm and Saturday 9am to 1pm (except public holidays)
Freepost, Customer Care Promis Life (no other address details or stamp is needed)
These start PL6 followed by 7 numeric digits - call us on 0800 907 0800, Monday to Friday, 9am to 6pm and Saturday 9am to 1pm (except public holidays)
Freepost, Customer Care Promis Life (no other address details or stamp is needed)
These start PLT followed by 8 numeric digits - call us on 0800 061 2174, Monday to Friday 8am to 5pm (except public holidays)
Freepost, Customer Care Promis Life (no other address details or stamp is needed)