Protecting your loved ones from life's uncertainties

Live confidently with life insurance from Promis Life

Trusted and highly rated by our customers

4.7

Based on 3204 ratings from Promis Life customers

4.6

Based on 75 ratings from life insurance claimants

You tell the truth, you know, what you see is what you get. I was really really impressed with you. The money, it came through so quickly. When arranging his funeral, I didn't have to worry about paying for it. I was able to give him the send off that he needed, that he deserved. When you're saying goodbye to someone you love, that's very important

Promis Life claimant, 2022

I rang up, explained the situation and the people were so nice. It just went so smooth, so quick and everything's perfect. I'd recommend your company to everyone, anyone.

Promise Life claimant, 2022

When my husband took out the policy, it was an advert on TV. I said he was crazy but I have been proved wrong. Excellent service, quick and easy

Promise Life claimant, 2022

I've actually got a policy with you myself and I'm looking to increase the amount on mine. So if anything happens to me, my children have got enough for the funeral and a little bit extra to ease the situation for them.

Promise Life claimant, 2022

Our insurance plans

How do I make a claim?

In three simple steps:

1
Contact our Claims Specialists team

Our team will help you. Contact them via
0800 907 0800

2
Complete the form

Fill the form depending on the product you need to make a claim for:

3
Send us the form and required documents

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How do I make a claim?

Contact our claims team

Funeral Protection Promis

Over 50s Life Insurance Promis

Life Insurance Promis

Download the claims form

Funeral protection promis

Over 50s Life Insurance Promis

Return it to us with the required documents. We suggest you send this to us via recorded delivery so you can track safe receipt of documents to us.

Answers to your questions

Questions about your policy

Additional questions

Contact us

If you’d like to speak to us about an existing plan, please call a member of our Customer Care teams

Funeral Protection Promis

These start PL8 followed by 7 numeric digits - call us on 0800 907 0800, Monday to Friday, 9am to 6pm and Saturday 9am to 1pm (except public holidays)

Freepost, Customer Care Promis Life (no other address details or stamp is needed)

Over 50s Life Insurance Promis

These start PL6 followed by 7 numeric digits - call us on 0800 907 0800, Monday to Friday, 9am to 6pm and Saturday 9am to 1pm (except public holidays)

Freepost, Customer Care Promis Life (no other address details or stamp is needed)

Life Insurance Promis

These start PLT followed by 8 numeric digits - call us on 0800 061 2174, Monday to Friday 8am to 5pm (except public holidays)

Freepost, Customer Care Promis Life (no other address details or stamp is needed)

Promis Life plans are operating as normal for existing customers.

Since 17 June 2022 Promis Life no longer offers new life insurance policies, all existing policies remain unaffected and continue to provide financial protection to you and your family while your policy is in place. Should you need assistance, our friendly customer service and claims team remain on hand to help.