Contact us

If you’d like to speak to us about an existing plan, please call a member of our customer care teams

Funeral Protection Promis

These start PL8 followed by 7 numeric digits - call us on 0800 907 0800, Monday to Friday, 9am to 6pm and Saturday 9am to 1pm (except public holidays)

Freepost, Customer Care Promis Life (no other address details or stamp is needed)

Over 50’s Insurance Promis

These start PL6 followed by 7 numeric digits - call us on 0800 907 0800, Monday to Friday, 9am to 6pm and Saturday 9am to 1pm (except public holidays)

Freepost, Customer Care Promis Life (no other address details or stamp is needed)

Life Insurance Promis

These start PLT followed by 8 numeric digits - call us on 0800 061 2174, Monday to Friday 8am to 5pm (except public holidays)

Freepost, Customer Care Promis Life (no other address details or stamp is needed)