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Making a claim

No ordinary insurance provider

How do I make a claim?

We understand this is a difficult time and aim to make claiming as simple as possible. The first step is to call a member of our team of claims specialists on 0800 907 0796. You will need the following documents:

  • The original completed claim form - Download one now
  • An original death certificate
  • A certified copy of an identification document (of the person making the claim)
  • The original Plan Schedule (if you have it)
  • If there is no joint owner on the plan, then the claimant can send a certified copy of the Grant of Representation and/or Last Will and Testament if either exist.

Our specialist claims team at Promis Life will talk you through everything and will be on hand to answer any questions that you may have.

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How much does a funeral actually cost?

Funerals can be expensive with the average cost of dying adding up to nearly £5,500! Most people simply don't know it. That’s because it's not something we think about…until we suffer a death in the family.

Find out more